Director of Sales & Marketing
Company: Hotel Paradox, Autograph Collection
Location: Santa Cruz
Posted on: September 12, 2024
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Job Description:
OverviewWe currently have an opening for a Director of Sales &
Marketing at Hotel Paradox, Autograph Collection located in Santa
Cruz, CA. The ideal candidate will lead and manage the Sales team
ensuring a high level of professionalism, guest service and
profitability. Develop business leads, solicit potential clients,
service existing accounts, sell all hotel facilities, target
business in assigned market segment and meet and exceed sales goals
for rate, occupancy, and revenue. Consistently perform our
standards of service, interact with guests, clients and all hotel
team members in a professional manner and have a "Yes I Can"
attitude. Santa Cruz, CA, is a breathtaking coastal city renowned
for its pristine beaches, legendary surf spots, and towering
redwoods, making it a haven for outdoor enthusiasts. The city's
vibrant cultural scene, featuring a historic boardwalk, bustling
downtown, and a flourishing arts community, offers a rich tapestry
of experiences. Responsibilities To hire, train, schedule, coach,
counsel and motivate employees directly accountable to their
position, to maintain the highest possible levels of employee
morale and department productivity.To attain established personal
monthly, quarterly, and annual goals for group room nights, room
revenues, banquet revenues, and bottom-line, and to support the
attainment of similar team goals for the Sales Department.To
monitor group arrival/departure patterns, rates, room blocks,
public space allocations and special negotiations for all Sales
Managers.To oversee transient sales market segments of the hotel,
but not limited to leisure, corporate, Consortia relations, and
package sales.To participate in revenue management for the hotel.To
understand and respond to all guest needs and requests in a timely
and professional manner.To prepare the annual departmental budget,
according to the specifications set forth by the property GM,
Director of Finance and Ownership.To continually monitor and
control departmental expenditures to ensure meeting operational
standards while maintaining annual budget.To meet established
deadlines to accurately complete all weekly, monthly, and lost
business reports, and lost business reports, and any other
miscellaneous reports, as requested.To develop and maintain a
strong working relationship with representatives of companies in
outside markets, to promote business.To accurately maintain sales
and marketing records, including logs of daily occupancy and ADR,
and records of leads given to the Sales Department.To maintain
cordial and professional relationships with long-time key group and
transient accounts' representatives, and to pro-actively solicit
their repeat business.To closely monitor the results of all Sales
Reps. Working on a retainer basis for the hotel, in order to ensure
optimal performance.To assist the Sales Managers in their contract
negotiations, and actively support their development of promotional
ideas.To participate within the property Executive Committee and
attend resort functions, as directed.To properly document
HR/Payroll transactions, as directed.To promote and comply with all
policies and procedures of the property.To collaborate and
effectively communicate within the sales team and other
departments.To conduct regular departmental operations meetings.To
attend all mandatory meetings as directed.To perform other tasks,
including cross-training, as directed.To perform additional duties
as requested by the General Manager.Up to 10% travel
requiredResponsibilitiesPI4518b94f486e-25660-35492729
Keywords: Hotel Paradox, Autograph Collection, Santa Cruz , Director of Sales & Marketing, Executive , Santa Cruz, California
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