VP, Loss Prevention

Company: Sephora USA, Inc
Location: San Francisco
Posted on: October 15, 2024

Job Description:

Job ID: 257061Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)Address: FSC, Remote, CA 94105, United States (US)Job Type: Full TimePosition Type: RegularJob Function: Loss PreventionRemote Eligible: yesCompany Overview:At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.The Opportunity:The VP, Loss Prevention will be responsible for leading Sephora's Loss Prevention teams that support our 550+ Sephora stores throughout the US. This leader will develop innovative loss prevention programs in close collaboration with our store leadership in an effort to minimize shrink. This executive is responsible for safeguarding Sephora's assets, ensuring the safety of our Sephora employees and customers while ensuring that we continue to deliver a world-class client experience. Working closely with our store organization, local policymakers, and crime deterrent task forces, this leader will set a vision and strategies to minimize the financial losses of our Sephora inventory in-store. The ideal candidate will have a strong background in field leadership and loss prevention where they have implemented new initiatives impacting store operations procedures across 15,000+ employees. They will have experience driving operational efficiencies across a country-wide network of stores in order to protect assets and the client experience, while delivering on the bottom line.Reporting to the SVP, Store Experience and Business Operations, this highly visible executive will have tremendous impact and influence throughout the organization and will present to the Sephora Operating Committee periodically. The VP will lead a team of 350+ Loss Prevention market-based team members that directly support Sephora's field leadership and store teams. This is a remote position requiring the candidate to live in a major metro market with a major airport nearby. 50%-75% travel required.Responsibilities:

• Manage a high performing, values-driven Loss Prevention organization; achieve consistency, compliance, and performance across a large group of market-based individuals.
• Oversee all security operations, including physical security, surveillance systems, and emergency response protocols.
• Closely manage and mitigate all P&L financial impacts related to shrink and formulate action plans and strategies to achieve company and global budget targets.
• Lead and implement both short-term solutions and multi-year strategy to ensure the protection of company assets, including properties, inventory, and data, through robust security measures.
• Design and execute loss prevention programs to reduce shrinkage, theft, and fraud; partner with cross-functional teams across the company and the stores organization to formulate, implement, and measure all initiatives.
• Ensure all of Sephora's loss prevention programs not only protect company assets but put the safety of our employees and clients at the heart of everything we do.
• Ensure compliance with all local, state, and federal regulations related to security and loss prevention.
• Understand investigation, policy violation, and compliance trends across Sephora's US stores in order to identify opportunity areas and develop action plans.
• Regularly assess all company policies and procedures potentially impacting loss prevention and make recommendations for ongoing revisions, improvements, and strategy shifts. Partner with cross-functional teams to develop and align relevant Policies and Procedures to Sephora's field organization.
• Analyze financial performance and KPIs related to security and loss prevention initiatives in order to formulate key insights to inform roadmapping and initiative strategies.
• Stay abreast of industry trends and emerging threats, recommending and implementing innovative solutions through technology, programs, training, policies, and people.
• Partner with federal, state, and local law enforcement agencies to develop and support key partnerships aimed at solving and mitigating macro industry trends.
• Regularly share progress and insights with executive leadership team on both financial performance and key initiatives.We would love to hear from you if you meet the following:
  • 10-15 years of experience in loss prevention, retail operations, store leadership, or relevant field.
  • 3-5 years experience leading a large, market-based employee population.
  • Demonstrated success leading a large market-based employee population and gaining support for company-wide initiatives through influencing, inspiring, and motivating new behaviors.
  • A proven track record of being an inspiring leader known for attracting, developing, and supporting a high performing team.
  • Experience in Loss Prevention, Retail Operations, Store Leadership, or relevant field.
  • Understanding of general retail and Loss Prevention operations, shrink levers, and P&L management.
  • Ability to build effective, collaborative relationships with key stakeholders to drive and execute loss prevention strategies.
  • Excellent negotiation, interpersonal, and communication skills, with a commitment to excellent customer service.
  • Strategic and continuous improvement mindset, with a passion for problem-solving.
  • Ability to work effectively and cultivate strong relationships across all levels of the organization.
  • The following competencies: Help Others Grow, Leads & Inspires, Drives Results, Strategic Vision.
  • Availability outside of typical business hours as critical emergencies arise.The annual base salary range for this position is $287,000.00 - $297,000.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental, and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.While at Sephora, you'll enjoy:
    • The people: You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
    • The learning: We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
    • The culture: As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores are united by a common goal - to reimagine the future of beauty.You can unleash your creativity, because we've got a disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This is the future of beauty. Reimagine your future at Sephora.Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
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Keywords: Sephora USA, Inc, Santa Cruz , VP, Loss Prevention, Executive , San Francisco, California