VOLUNTEER & SOCIAL SERVICES COORDINATOR
Company: Bernal Heights Neighborhood Center
Location: San Ramon
Posted on: October 8, 2024
Job Description:
JOB SUMMARY: Do you love working with older adults and serving
the community? You might be a match for this position. Under the
direction of the Senior Program Supervisor, the Bilingual Volunteer
& Social Services Coordinator plays an proactive role with engaging
the community to become involved with our food pantries and
programs while assisting active and at-risk seniors in accessing
and receiving social services. This position serves seniors and
adults with disabilities living in the Bernal Heights, Excelsior
and Outer Mission by: providing short-term social services within
our Active Senior Program and receiving referrals from other BHNC
programs and outside agencies. This person assertively outreaches,
leads our pantry efforts and connects volunteers to serve our
programs. Our ideal candidate is a leader that takes the
initiative, communicates well, has great administrative skills and
is able to work with a diverse group of staff, community members,
and community partners. BERNAL HEIGHTS NEIGHBORHOOD CENTER: Now
celebrating our 46nd year as a community based, member-led
nonprofit organization, BHNCs mission is to preserve and enhance
the ethnic, cultural, and economic diversity of Bernal Heights and
surrounding neighborhoods. We accomplish our mission by developing
affordable housing throughout San Francisco; providing
linguistically and culturally responsive services to our communitys
most vulnerable adults, seniors, youth, and their families;
developing leaders; and organizing and empowering our tenants,
clients, members, and allies to advocate for their needs and for
the needs of the community. Primary Responsibilities
- Provides engagement and community outreach/tabling to solicit
participants and volunteers for programs, food pantries and
community events.
- Assist in the placement, supervision and scheduling of
volunteers (such as the trainings they should attend, materials
they should have)
- Maintains comprehensive records on the selection, training and
activities of volunteers
- Maintain effective communication with volunteers, co-workers
and supervisors. Maintain volunteer records including: statistics,
volunteer hours, and database
- Responds to public inquiries to provide information on the
volunteer programs
- Complete intakes and assessments for incoming participants for
the Active Senior Program and process electronically using the DAAS
GetCare (CMS) system.
- Provide direct short-term social services such as: completing
applications, translations, reviewing correspondence, information
and referrals for a variety of services and arranging for care and
other services needed for participants who attend the senior
center
- Complete participant charting, monthly reports, and other
documentation as required by BHNC and funding sources
- Evaluate client needs, follow-up and document progress notes to
ensure quality and effective service delivery for participants
- Provide administrative support and assistance during
programming for activities, field trips, newsletters, translations,
etc.
- Attend all BHNC meetings, events and activities as requested.
Participation in meetings including: monthly Senior Staff, BHNC
Staff, and advisory committee meetings and company outreach events
throughout the year.
- Perform other duties as assigned. Knowledge, Skills, and
experience
- Experience with Microsoft Office Programs required
- Bilingual Spanish and English required
- Ability to work a schedule from 9:00am-5:00pm on Mondays,
Tuesdays, Thursdays and Fridays and 10:00am-6:00pm/7:00pm on
Wednesdays
- Ability to provide excellent customer service
- Ability to perform simple addition and subtraction; copying
figures, counting, and recording.
- Ability to observe and troubleshoot issues and multi-task
- Able to communicate effectively and respond to emergency and
disciplinary situations
- Excellent demonstration of interpersonal and collaboration
skills.Preferred Requirements Bilingual - English/Spanish
proficiency required for this position. BA/AA/AS degree plus one
year of experience or 2 years of experience providing social
services Prefer at least 2 years experience providing volunteer
and/or social services to adults/seniors preferably at a community
center or similar setting. Must have valid Drivers License with
three year good driving history First Aid, CPR, and AED training
preferred Physical Demands Occasional standing, walking up or down
stairs, stoop, kneel, and crouch Light Work: Exerting up to 50 lbs.
of force rarely, exerting 10-20 lbs. of force constantly to move
objects This is a physically active position that involves stamina.
Dirt is common during cleaning part of job tasks continually Noise
while completing checklists/job tasks daily BHNC is an at will,
equal opportunity employer.Pay: $23.00 per hour COVID-19
considerations: We practice social distancing standards and adhere
to COVID-19 guidelines. Compensation details: 25-27 Hourly
WagePId5b15d160829-26289-34866437
Keywords: Bernal Heights Neighborhood Center, Santa Cruz , VOLUNTEER & SOCIAL SERVICES COORDINATOR, Other , San Ramon, California
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