Customer Service Representative

Location: Santa Clara
Posted on: November 20, 2024

Job Description:

Do you enjoy assisting customers in a fast-paced, rewarding environment? Do you like building relationships and helping out the community? If so, then this Customer Support position is for you!

Immediate need for a medical device company based in Santa Clara County. The Customer Support Representative will be managing accounts, and providing customer service. The ideal applicant will have a passion for helping people as well as excellent written and verbal communication skills.

Key Responsibilities

-Responsible for overall relationship between the organization and vendors

-Develops and maintains relationships with current clients

-Maintains client database

-Tracks client orders

-Provides information to clients on medical systems over the phone and occasionally in person

-Sends informational mailings to customers

-Provide technical support of equipment over the phone and on site

-Enters and maintains data and local customer database

-Effectively contribute and communicate solutions

-Respond to internal communications (telephone calls, emails, voice mails)

Additional Qualifications:

-Great listening and presentation skills

-Excellent internal and external customer service skills

-Outstanding client relationship and development skills

-Ability to develop and implement sales strategy.

-Ability to organize multiple projects and job responsibilities

-Meticulous detail orientation skills

-Relevant experience within the health care industry very helpful

-High School Diploma required, Bachelor's or Associate's Degree preferred

The company provides full benefits with unmatched employee perks. Please apply immediately to work with a rewarding organization!

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Santa Cruz , Customer Service Representative, PR / Public Relations , Santa Clara, California